Select guard to dispatch

BS 8484 monitoring: the guard must check in on schedule. Miss a check-in and this watch turns red so you can act — call them, log a check on their behalf, or escalate.

These apply to every guard in this company. Changing the check-in time only affects watches started after you save — a guard already being monitored keeps the schedule they started on, so nobody is made late by an edit.

Worth knowing: the guard app runs in the phone's browser, so a reminder and its chime only reach a guard while the app is open on their screen. With the phone locked or in a pocket nothing sounds — it lands the moment they next open the app. A reminder that reaches a locked phone needs the app installed from the app store, which we do not have yet.

Before you switch this on. You are about to start photographing your staff at the start of every shift. Tell them first, in writing, and say why and how long you keep them. That is your duty as their employer, not ours — Waekey only stores what your app collects.

It can never stop a shift starting. The guard is clocked on the moment they press the button; the camera is offered afterwards and can be declined. A flat battery, a cracked lens or a refused camera permission leaves the photo blank and the hours intact. Blank is not something to chase somebody over.

It is a photograph, not a face check. Nothing compares one picture to another, and nothing measures a face. Comparing faces to confirm identity is a different kind of data in law and this product does not do it.

Photos are private to your company. A guard can see their own; you and your managers can see your own company's; nobody else can see any of them.

Leave the guard as Open shift to post a slot that still needs covering — it shows at the top of the rota until somebody fills it. A guard already rostered elsewhere at this time will be rejected by the database, so nobody can be double-booked.

An end time earlier than the start time rolls over to the next morning — a 19:00–07:00 night shift.

You are changing what someone gets paid. The guard's original clock times are kept permanently alongside your change, with your name and reason attached.

You'll be asked for the reason on the next step — it's stored on the entry and in the audit log.

Log the call as it happens — leave the end time blank and it counts as live until you close it. If you promised somebody a call back, set the time: it will chase you, and it carries into your handover automatically.

This goes to every member of staff on the company and cannot be unsent. Use it for things everybody genuinely needs — road closures, weather, a site-wide alert. Routine instructions belong in a direct message to the guard concerned.

Sent as you, time-stamped, and readable by every recipient. Read receipts are recorded per person.

Goes to this person only. Sent as you and time-stamped.